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As one of the largest life insurance companies in the world and a global provider of annuities, employee benefits and asset management, MetLife is committed to delivering innovative products and services. It leverages best-in-class solutions to ensure that the digital aspects of its business are reliable and stable.

“At MetLife, we are committed to earning the right to be the customer’s first choice. The customer expects us to support them with world-class, consistently available systems. This means we focus on reducing unplanned downtime and ensuring that our infrastructure is agile, reliable and performing optimally,” said Martin Lippert, executive vice president and head of MetLife global technology and operations. “VirtualWisdom gives us the visibility we need to pinpoint and resolve problems in real time—and to identify and prevent issues before they turn into problems.”

The ongoing push toward virtualisation, cloud adoption and software-defined strategies in an era when consumers are able to access businesses any time from a multitude of devices, continues to create exponential complexity and risk for IT teams. Device-specific monitoring and point-solutions are not viable alternatives for managing heterogeneous environments. As such, leaders in every industry are quickly recognising the performance gaps they must address to maintain their competitive advantage. These leaders are choosing VirtualWisdom because it is a vendor-agnostic, purpose-built solution that helps their teams visualise their IT infrastructure from end-to-end—helping them understand exactly where performance bottlenecks are occurring and where there are opportunities to optimise and tune.

“Companies often spend a lot of time reacting to availability and performance issues instead of proactively getting out in front of them. This can create significant impacts to the business and amplify risk,” said John W. Thompson, CEO of Virtual Instruments. “MetLife is among a growing group of thought leaders who understand the tremendous value of ensuring an always-on, ever-agile application infrastructure that achieves the highest performance at the optimal cost.”

VirtualWisdom provides unparalleled visibility into the health and utilization of the entire open-systems stack, giving companies the ability to proactively and efficiently manage application workloads across the entire IT infrastructure and accurately understand the impact of application demands before problems occur. This proactive approach helps companies eliminate inefficiencies in troubleshooting and enables true performance management and optimisation of data centre operations and related costs.