News
Aeriandi Expands Scope of Secure Recording Products Through New Partnership with Proxy Networks
July 2016 by Marc Jacob
Aeriandi, a provider of secure voice services, and Proxy Networks, a global in remote support and access solutions, today announced a new strategic partnership. The agreement will see Proxy Networks’ screen capture technology incorporated into Aeriandi’s portfolio of secure payment and recording solutions, helping both companies meet the growing client demand for all-in-one secure recording capabilities.
Proxy Networks’ screen capture technology has been used for enterprise-scale screen recording at contact centres and helpdesks around the globe for over two decades. Its addition to Aeriandi’s secure recording platform will allow administrators to initiate recordings of agent desktops, playback on demand, export and edit recordings in the video editing software of their choosing. It will also help them to analyse activity for auditing and performance management purposes. This new functionality is in addition to the secure voice recording, archiving and retrieval capabilities already available as part of the Aeriandi platform.
