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Paessler AG announces acquisition of Swiss technology company ITPS AG

September 2023 by Marc Jacob

Paessler AG announces the successful acquisition of ITPS Group, with subsidiaries in Switzerland, the Czech Republic, and Romania as well as business activities in India. This strategic development comes in the run-up to IT-SA 2023 and marks another step in Paessler’s ambition to offer its customers a diversified range of individual features for any infrastructure and monitoring objective.

ITPS, known for its software products under the name CORP-IT, has established itself in the IT industry through innovative solutions. Based in Frauenfeld, Switzerland, the company was founded by Thomas Wächter, an entrepreneur from Baden, Germany. Prior to this strategic development, ITPS was a valued Paessler Alliance Partner & Paessler Gold Partner for many years.

Three of the central solutions of ITPS, which are now being further developed and marketed under the Paessler umbrella brand under new product names, are:

• PRTG SLA Reporter: Improved reporting capabilities for service level agreements (SLA), based on historical status data, characterize this extension for PRTG. Customers benefit from the creation of granular SLA reports that can show uptime/downtime values as well as root causes for outages. Data is stored in an MS SQL database, which facilitates integration with third-party tools. Stakeholders can be easily and efficiently informed about SLA compliance. This makes PRTG SLA Reporter the ideal tool to extend the included PRTG reporting features or to meet specific SLA reporting requirements.

• PRTG Data Exporter: This extension is a desktop application that lets you work even better with metric monitoring data from PRTG and integrate it into a database management system. Customers can combine data from multiple PRTG servers into one database and make this data accessible to external tools (directly through the database without an API). It supports MS SQL and MySQL and enables integration with tools such as Microsoft Power BI or Grafana. PRTG Data Exporter is the ideal complement for all users who want to connect their own analysis tools or who want to generate reports with their own reporting tools.

• PRTG Database Observer: This product extension adds new database types, such as SAP HANA and IBM DB2, to the database monitoring capabilities of PRTG. It enables detailed monitoring of additional relational database systems and provides predefined SQL queries from database experts. Users can easily manage queries and test them in a dedicated Windows application. Monitoring critical database metrics helps ensure optimal performance and user experience at all times. PRTG Database Observer is the ideal tool to keep an eye on values that are critical for business-relevant processes.


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