News
Aeriandi Unveils New Line-up of PCI DSS Compliant Voice Services
November 2015 by Marc Jacob
Aeriandi, a provider of PCI DSS Level 1
compliant telephony solutions, today unveiled its new portfolio of secure voice
services. Agent Pay, IVR Assist, Hosted Call Recording and Archive deliver a
comprehensive set of PCI DSS compliant solutions for all aspects of processing,
storing and transmitting sensitive customer card data.
Agent Pay – Aeriandi’s award winning, fully hosted DTMF telephone payment
processing system prevents card data from entering contact centre environments. Both
customer-friendly and easy to use, it provides an effortless way for merchants to
minimise the cost and complexity of ensuring PCI compliance.
IVR Assist – IVR Assist integrates seamlessly with an organisation’s existing
IVR platform to prevent payment card data from entering its environment,
significantly reducing the scope for PCI DSS. Aeriandi’s solution works in either
touch-tone or speech recognition mode – enabling customers to read their credit
card details out over the phone whilst still offering the same level of protection
for the enterprise.
Hosted Call Recording – For industries governed by regulations that require all
calls and SMS interactions to be recorded, Aeriandi’s secure recording solution
not only complies with industry standards, but is completely adaptable to the needs
of any enterprise.
Archive – Aeriandi’s archive service encrypts recordings and stores them in its
fully PCI compliant secure cloud. Appropriate access and audit controls are built
into the user-friendly web-based portal, ensuring easy, safe access to all archived
recordings whenever needed.
