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EQALIS delivers first class protective monitoring to Redfern Travel

September 2014 by Marc Jacob

EQALIS, an Accumuli company, has provided a Splunk protective monitoring solution including custom-developed GPG13 app to Redfern Travel, a fast growing, UK-based travel management company. The log management solution enables the travel company to have complete operational visibility and provides intelligence that assists in identifying security threats or potential breaches.

Redfern, an online travel booking company, supplies services to government departments, including HM Revenue & Customs, Department of Education, DEFRA, Department of Health and the Home Office. As a result, the company operates in accordance with HMG Security Policy Framework. The Splunk solution is key in monitoring the critical infrastructure that underpins the Government Travel Booking Service, with the main focus in looking for events in relation to unauthorised access or government data leaving the organisation.

“When dealing with government data extra diligence has to be taken in all aspects of handling and storing government information,” says Usman Hamid, Head of IT, Redfern Travel. “With the high profile nature of past data breaches and security events concerning government data, we are keen to ensure that all departments using our flagship tRIPS solution feel assured that their data is adequately protected by effective security measures and controls, specifically protective monitoring.

“We were impressed by Splunk’s simplicity and flexibility, and the fact that it is more than just a monitoring solution. It enables us to harvest data that allows us to make better decisions through the availability of operational intelligence.”

EQALIS applied its specialist skills during the implementation and created bespoke dashboards that provide a suite of reports directly from the EQALIS-developed GPG13 app for Splunk. GPG13, Good Practice Guide, is a set of UK government recommended guidelines covering protective monitoring.

“Instead of searching through thousands and thousands of logs for endless hours, with the help of EQALIS, their GPG13 app and customised dashboards, the data that really matters is presented directly to us visually and, more importantly, is constantly updating in real time. This means that any one of my team can reactively or proactively bring back the information that is required instantly,” concludes Hamid.


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