News
DameWare Remote Support Enhances Over-the-Internet Desktop Troubleshooting Capabilities
October 2015 by Marc Jacob
SolarWinds announced updates to its remote IT administration and support software, DameWare(R) Remote Support. In the latest release, DameWare Remote Support extends its over-the-internet remote session capabilities and can now establish remote connections with servers and workstations outside the firewall without end-user presence.
DameWare Remote Support provides remote access to Windows(R), Linux(R) and Mac(R) OS X(R) desktops, laptops and servers for remote troubleshooting and management of servers and workstations, both within the firewall and over-the-internet. Administrators can reboot systems; start and stop services and processes; copy or delete files; view and clear event logs; manage multiple Active Directory(R) domains, users and groups; remotely reset passwords; and gain access to Windows computers from iOS(R) and Android(R) mobile devices.
What will IT pros solve next with DameWare Remote Support?
With the latest version of DameWare Remote Support, IT pros can now:
• Establish remote connections with unattended workstations outside of an organization’s firewall for on-time support, system maintenance and administration.
• Provide remote support, troubleshooting and management for systems running on Windows 10.
• Simplify remote host management within the DameWare console using the new ability to search and find endpoints from saved host lists.
Top Remote Connection Types Supported by DameWare Remote Support
• Attended and unattended remote connection inside the LAN
• Attended and unattended remote session outside the LAN, over-the-internet
• Remote connection from mobile
– Pricing and Availability
SolarWinds DameWare Remote Support perpetual license pricing starts at $349 USD- and includes the first year of maintenance. For more information, including a downloadable, free 14-day evaluation, visit the SolarWinds website or call 866.530.8100.
– Price as of October 7, 2015. Pricing many vary based upon the jurisdiction and applicable currency. Please contact a local SolarWinds sales representative to find pricing specific to your jurisdiction.
