News
Vigil@nce - OTRS Help Desk: unexpired session via SessionMaxIdleTime Ignored
February 2020 by Vigil@nce
This bulletin was written by Vigil@nce : https://vigilance.fr/?langue=2
SYNTHESIS OF THE VULNERABILITY
Impacted products: OTRS Help Desk.
Severity: 1/4.
Consequences: user access/rights.
Provenance: user account.
Confidence: confirmed by the editor (5/5).
Creation date: 07/02/2020.
DESCRIPTION OF THE VULNERABILITY
Background tasks are counted for SessionMaxIdleTime of OTRS Help
Desk, so an attacker can ensure that his session will never expire.
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