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Vigil@nce - OTRS Help Desk: Cross Site Scripting of Mail

March 2014 by Vigil@nce

This bulletin was written by Vigil@nce : http://vigilance.fr/offer

SYNTHESIS OF THE VULNERABILITY

An attacker can send an email to trigger a Cross Site Scripting in
OTRS Help Desk, in order to execute JavaScript code in the context
of the web site.

 Impacted products: OTRS Help Desk
 Severity: 2/4
 Creation date: 25/02/2014

DESCRIPTION OF THE VULNERABILITY

The OTRS Help Desk product offers a web service.

However, it does not filter data received by email before
inserting them in generated HTML documents.

An attacker can therefore send an email to trigger a Cross Site
Scripting in OTRS Help Desk, in order to execute JavaScript code
in the context of the web site.

ACCESS TO THE COMPLETE VIGIL@NCE BULLETIN

http://vigilance.fr/vulnerability/OTRS-Help-Desk-Cross-Site-Scripting-of-Mail-14308


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