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The new cloud platform delivers true multi-tier, multi-tenant capabilities, scaling
automatically to allow MSPs to create and manage an unlimited number of customer
accounts, manage and deploy new appliances and applications and gain valuable
insights into a customer’s network.

Key Features of the WatchGuard Cloud platform include:
– Limitless Account Management – WatchGuard Cloud is built on a
multi-tier, multi-tenant architecture, allowing service providers to create and
onboard any number and type of customer accounts, while ensuring separation of data between tenants and role-based access to information.
– Scalable Performance – the platform responds immediately and
automatically to changing compute and storage requirements, allowing it to maintain
high performance, running reports in seconds across terabytes of data while
providing summarised insights.
– Inventory Allocation & Account Delegation – powerful inventory
management features let service providers view and track licensing across all
customers. They can also allocate and deallocate services to those customers on
terms that fit their service models. Additionally, tenants have the ability to
delegate access to another tenant, including control over duration and permissions.
– Automated Alerts & Notifications – As a centralised management
interface, the WatchGuard Cloud platform allows users to quickly and easily
configure alerts and notifications across all security applications, including
visibility of Firebox UTM and AUTH Point multi-factor authentication events. MSSPs
can access notifications on anything from customer licenses, usage or expirations to
security and performance updates.
– Flexible Data Retention – WatchGuard Cloud offers a variety of data
retention options — including 30 days with the WatchGuard Total Security Suite —
removing the need to configure, deploy, maintain and scale servers and appliances
for logging and reporting.
– Zero Infrastructure Requirements – As a cloud-hosted service, the
platform has no hardware requirements for service providers to deploy.
– Powerful Visibility and Reporting – WatchGuard Cloud comes with more
than 100 dashboards and reports that identify key network security threats, issues
and trends, while accelerating users’ ability to set and enforce meaningful
security policies.
– Platform and Data Security – Security of the centrally managed,
cloud-hosted platform itself is a top priority. Not only are user logins protected
by advanced multi-factor authentication, but WatchGuard Cloud offers built-in
security for data in transit and at rest, which enables users to implement
role-based access control and supports the logical separation of data between
tenants, as well as partitions between subscriber accounts.