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The Kenton Group and Pbxwall Partner to Fight Toll Fraud in the UK

May 2013 by Marc Jacob

At a time when telecoms fraud continues to rise across the UK, network access specialist, The Kenton Group, and Pbxwall Limited have partnered to fight toll fraud, while empowering the value added resellers (VARs) of PBX systems to retain and gain customers by installing Pbxwall voice security solutions on their customers’ telephone systems. In the UK alone, it’s estimated that PBX fraud is costing British businesses in excess of £1 billon per annum[i], with it now listed in the top five countries of where fraud originates[ii].

Working collaboratively, Pbxwall Ltd and The Kenton Group, in-conjunction with the VAR community, will identify and stop criminals routing expensive telephone calls across TDM and SIP trunk lines by deploying Pbxwall across businesses in the UK. Pbxwall is an innovative anti-fraud technology that automatically blocks PBX hacking and eradicates the threat of toll/phone fraud. It is both carrier and PBX agnostic, blocking all fraudulent call activity without the need for engineering intervention, protecting the customer 24x7x365.

Pbxwall does not depend on rules based configuration or integration to the PBX system to assist in the detection of fraudulent call activity. Continual live monitoring the active voice channels insures that Pbxwall automatically detects and blocks all fraudulent call traffic. The Kenton Group will distribute Pbxwall to VoIP carriers, service providers, VARs and enterprises across the country.

On a global scale, The Communications Fraud Control Association estimates that fraud loss has increased by 35% from $54-60 billion in 2005, to $72-80 billion in 2008, naming the top three fraud types as: subscription/identity theft ($22bn), compromised PBX/Voicemail systems ($15bn), Premium Rate Service Fraud ($4.5bn). World-wide, the PBX hacking element is estimated to be costing businesses in excess of $15 billion dollars annually. Clearly this criminal activity is on the increase and it needs to be stopped - PBXwall does exactly that.


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