News
Swisscom and Verizon Business Enter Strategic Alliance
May 2008 by Emmanuelle Lamandé
Verizon Business and Swisscom, Switzerland’s telecommunications provider, announced an alliance that will provide enhanced global service and support capabilities to Swiss multinational companies and companies with operations in the Swiss market.
Swisscom and Verizon Business have established a preferred partnership which will deliver network and information and communications technology services and solutions to their customers. Swisscom customers with multinational operations will gain seamless access to Verizon Business’ expansive global network and solutions; Verizon Business customers with operations in the Swiss market will likewise be able to benefit from Swisscom’s extensive local market expertise, dense infrastructure and customer service organization. Customers that are served by both companies will benefit from an enhanced customer experience, with a streamlined service offering around the globe including integrated networks, convergent services, seamless processes and comprehensive customer services.
Under the alliance, a specialist team drawn from both companies will be created to serve joint Swisscom and Verizon Business multinational customers. The new team will offer customers a single point of contact to fulfill both their local and global communications requirements. Additionally, both companies deliver security and IT outsourcing solutions.
Both Swisscom and Verizon Business will continue to operate as usual within the Swiss market and globally to serve their respective customers not affected by this alliance.
