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SANDSIV is a new partner in the network of the i-CEM initiative

January 2023 by Marc Jacob

SANDSIV announced a strategic partnership with i-CEM, the Institute for Customer Experience Management, from Hamburg. SANDSIV and i-CEM will combine expertise, industry knowledge and years of success to bring their bold visions of customer experience to life.

i-CEM and SANDSIV, both driven by customer excitement and innovation, share a common goal of enabling companies to create exceptional omnichannel experiences. The i-CEM is a professional organization that combines innovative technologies and know-how to guide German companies through the CX transformation and generate new levers for growth and competitiveness. SANDSIV, on the other hand, with its business-ready sandsiv+ platform, is a technology leader and pioneer in the industry with numerous global awards, the most recent of which recognized the Swiss company, as the number one Voice of the Customer solution provider in Europe in 2022 according to Frost & Sullivan.

SANDSIV joins the I-CEM network reinforcing its position in the German market - where it has been present for more than 10 years with success stories in the telecommunications, financial services and retail sectors - and with a willingness to identify emerging areas and develop innovative solutions accordingly.

SANDSIV is very attentive to the needs of its customers and partners in the DACH region and their demand for state-of-the-art solutions. In order to meet these requirements, SANDSIV is committed to offering the highest possible level of security through its information security and data protection portfolio. In addition, the modern architecture of sandsiv+ and the flexible and scalable deployment ensure the highest quality and efficiency for both partners and end-users.

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