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Ricoh Group enhances global security with Pulse Secure Enterprise Suite deployment

September 2018 by Emmanuelle Lamandé

Pulse Secure announced
that Ricoh Group has successfully deployed Pulse Access Suite Enterprise
Edition to enhance secure access for always-on network connectivity
protecting approximately 97,000 employees worldwide.

Ricoh Group is a global provider of technology that transforms business
processes and information management to help organizations be more agile,
productive and profitable. Ricoh is headquartered in Tokyo, Japan with
operations in over 200 countries.

Following a series of WannaCry cyber-attacks in 2017 against high-profile
companies that led to the disclosure of personal information, senior
executives began a strategic project across the Group to implement
additional security measures to further strengthen network controls.

"Sales operations and engineers often visit customers and they increasingly
need to remotely access company servers," explains Mr. Hiroyuki Suzuki,
director of Security Operations and leader of network management for the
Ricoh Group. "In addition, we also anticipate a rapid increase in demand for
access via telework and home offices as part of our ongoing Workstyle
Innovation program."

To provide safe network connectivity for employees, the security operations
division reviewed its infrastructure to look at ways it could strengthen its
overall security posture. As Mr. Tomotake Wakuri, from the Security
Operations Division explains, "We looked at firewall products with built-in
VPN features, but when we took the increase in the number of simultaneous
connections into consideration, we decided it was better to separate them.
As a result, we reached the conclusion that as a leader of the industry,
Pulse Secure was appropriate in terms of both performance and capacity."

Ricoh has deployed Pulse Access Suite Enterprise Edition at data centers in
Tokyo and Osaka along with Pulse Secure license servers to aid flexible
deployment of security resources. Pulse Access Suite includes Pulse Policy
Secure to deliver Network Access Control (NAC) with granular policy
enforcement and integrated management capabilities.

The new Pulse Secure VPN and Network Access Control (NAC) solution allows
Ricoh to maintain 5,000 simultaneous connections per location to support
secure access for 10,000 sales employees and around 4,000 support engineers
spread across multiple times zones. The solution includes local host device
validation to ensure connecting devices have required OS patches and active
anti-malware protection. Through the simplicity and reliability of the Pulse
Secure solution, Ricoh has also moved its previously outsourced VPN
management and maintenance functions back in-house leading to a 60 percent
reduction in its secure network access budget.

Mr. Tomotake Wakuri adds, "Now that we use Pulse Secure’s products, we are
extremely pleased that we are at the point where a simple and secure
connection can be achieved just by downloading a client from the web."

The use of Pulse Cloud Secure with its secure access and single sign-on to
cloud apps and services has also helped Ricoh deliver on its "Work Reform"
program and group-wide migration to Microsoft Office 365. With Pulse Secure,
Ricoh has created a secure environment in which employees can access IT
resources from anywhere using a wider variety of devices.

Mr. Hiroyuki Suzuki adds, "Global cyberattacks typified by WannaCry also
occur in Japan, and high-profile companies were victims. With the deployment
of Pulse Secure, I believe that the biggest benefit of deployment has been
that we are now able to create standard criteria for security requirements
so that we can reject unsafe connections."


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