News
QuantaSol Selects Cobweb’s Hosted Email Service to Provide Remote Access
January 2009 by Marc Jacob
QuantaSol, a privately-held developer of third generation solar cells, has called on Cobweb Solutions, the UK’s largest provider of Hosted Exchange services, to manage its messaging and email needs. Using Cobweb’s fully outsourced IT service, QuantaSol’s staff can access email when they are on the road, synchronising these messages with office desktops, laptops and other mobile devices at their Kingston-upon-Thames headquarters and co-ordinate calendars and tasks.
Before implementing the Cobweb solution, QuantaSol relied on a rudimentary email-only service with POP3/IMAP access, supplied by its website host. Staff could only access Microsoft Outlook locally, making it impossible to read email while on the go. And since QuantaSol is a small start-up with no systems administrator, implementing Microsoft Exchange Server in-house was not a feasible option.
Sue Sparkes, Commercial Manager, QuantaSol, says: “As a small start up company we do not have our own IT personnel who could take care of our email system for us. Also, we used to be in managed offices, where physically locating a server would have been difficult. Even though we have since moved, and have physical space, it makes more sense to outsource to Cobweb. Their support is great, very responsive and patient.”
QuantaSol’s Cobweb solution incorporates Microsoft Hosted Exchange, Email Archival and Fetch PC Backup. And because the solution is delivered through software-as-a-service, very little IT resource is required, with updates and fixes included automatically. Cobweb’s Hosted Microsoft Exchange also features highly effective anti-virus and anti-spam filters, which protect employees from malicious and irritating spam emails.
“Outsourcing email and IT makes complete sense for a small business; it’s reliable, completely scalable and guarantees a quality service that will never let them down,” commented Mark Adams, Managing Director, Cobweb Solutions. “With Cobweb’s Hosted Microsoft Exchange service, QuantaSol can concentrate on running their business in the knowledge that their IT infrastructure won’t let them down.”
