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Proact IT will deliver a new IT platform to NHS Lanarkshire

October 2016 by Emmanuelle Lamandé

Proact IT will deliver and manage a new converged IT platform to NHS Lanarkshire.

This innovative converged IT solution is built on FlexPod architecture, from Proact’s
managed cloud service portfolio, designed to underpin InterSystem’s TrakCare
application for a new national patient information system. The requirement for
this programme was driven by a need to replace existing legacy equipment used in
the delivery of Patient Management in Lanarkshire. The FlexPod infrastructure
will be fully managed by Proact.

Healthcare organisations are making breakthroughs in patient care with TrakCare,
a unified Patient Administration Application that facilitates coordinated care
across hospitals throughout a region. Proact’s FlexPod architecture is designed
to work in unison with TrakCare, offering a highly resilient, robust and future-proof environment for NHS Lanarkshire. Proact will fully manage the
infrastructure by providing a remote Service Management wrap for the storage,
networks, hypervisor, physical servers and virtual machine operating systems.

Responsible for improving the health of more than 650,000 people, NHS
Lanarkshire has chosen this new private cloud from Proact to host the upgraded
Patient Administration Application and increase its service levels. NHS
Lanarkshire has taken advantage of Proact’s support programme, delivered from
Proact’s ISO27001 Network Operations Centre in Central Scotland, to provide a
single point of contact for support, incident handling, change management,
service improvement, reporting and upgrades/updates for the new private cloud
used to host TrakCare.

Barry McCalister, Head of Applications at NHS Lanarkshire, said: "NHS
Lanarkshire is looking forward to working with Proact on the Service Management
and support of the infrastructure for TrakCare, our critical patient
administration solution."

While NHS Lanarkshire works tirelessly to develop patient care in local areas,
the Trust’s IT team now works closely with Proact to enhance its IT delivery. In
choosing Proact’s ITIL based Service Management for the solution, NHS
Lanarkshire’s IT team is free to focus its attention on innovative projects that
will enrich patient experience while Proact deliver 24x7 advanced monitoring and
full remote management of NHS Lanarkshire’s critical IT infrastructure for the
Patient Management System.


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