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Opengear Ensures Network Uptime at Remote Sites with New Out-of-Band Management Solutions

January 2017 by Marc Jacob

Opengear announced four Remote Site Gateway models have been added to its product line. Building on the success of the original Remote Site Gateway, these new models offer between four and eight console ports, introduce redundant gigabit Ethernet, and provide built-in SFP connectivity and a PSTN modem for out-of-band dial-up access to remote sites. The new Remote Site Gateway solutions also feature upgraded CPU, expanded memory, and more internal storage than the previous ACM5000 series.

For enterprises, the proposition of placing network administrators at every remote site or branch office to maintain critical IT infrastructure is both expensive and impractical. At the same time, relying on technician visits to resolve network issues requires paying high travel and maintenance costs. Prolonged outages are common, but network failures that lead to any length of downtime can result in loss of revenue and damage to reputation. To meet this challenge, Opengear’s newest Remote Site Gateways are designed to integrate seamlessly with existing equipment at enterprise branch offices and remote sites, automatically identifying and remediating issues at the network edge before failures occur.

All Remote Site Gateways feature Opengear’s Smart OOB™. The embedded technology enables secure access and monitoring of network, power, and server infrastructure, and ensures remote availability of critical equipment even when a primary connection goes offline. With Smart OOB, the need for expensive truck rolls or onsite staff is eliminated, as proactive analysis provides administrators anywhere in the world with immediate notifications when fault conditions arise. This analysis includes Smart OOB’s built-in Auto-Response feature, capable of automatically remediating common issues using event-based custom scripts.
The Remote Site Gateway includes advanced automation capabilities that feature Zero Touch Provisioning (ZTP) and Link Layer Discovery Protocol (LLDP), enabling automatic bare-metal configuration of remote equipment without on-site intervention. This drastically reduces the time and resources required to set up a new installation, and continues the trend towards increased automation.


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