News
New Flexera Software App Portal Release Adds Support for Cloud & Apple® Mac Apps
November 2015 by Marc Jacob
Flexera Software announced the latest release of its universal enterprise app store, App Portal. The new release provides support for the growing number of enterprises who want to deliver cloud apps to their employees, support Apple Mac environments, and track time and cost savings associated with implementing a self-service enterprise app store.
New Support for Cloud Apps & Mac Devices
Many enterprises today can’t provide the same level of IT service for cloud apps as they do for other app types, which means employees frequently have a different request process – leading to employee dissatisfaction. App Portal now offers self-service provisioning of Salesforce.com®, Microsoft® Office 365, Box, and other cloud applications from the same app store where employees currently can request desktop and mobile apps. App Portal is a universal app store that simplifies the user experience, automatically provisioning cloud employee accounts and ensuring the same level of automation and control as already provided for desktop and mobile apps.
Moreover, currently in most organisations Macs are supported differently than other devices – often excluded from IT service automation. As a result, there is no single source for application requests across all device types, leading to increased IT overhead and employee confusion. App Portal addresses this problem by now supporting deployment of applications to Macs via JAMF Software’s Casper Suite™. App Portal’s intelligent display means Mac users will only be able to choose Mac applications when they use the app store – and delivery of requested Mac apps is automated. If a mobile version of that app is available – App Portal will also recommended it to the user during checkout. Consequently, employees can now visit App Portal’s universal enterprise app store from any device and access any application type, while administrators can simultaneously manage the app store configuration – reducing complexity and overhead.
ROI Dashboard
Finally, many organisations lack a central location to view metrics on request volume and IT service management efficiency. App Portal now supports governance and IT service management best practices via a dashboard providing a view into the time and cost savings associated with software and OS requests, as well as usage and product adoption information for App Portal.
