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Since its debut in 2002, Avaya Communication Manager has helped
businesses cost-effectively evolve their communications to IP Telephony
and now, SIP. It also provides a foundation for applications powering
contact centers, unified communications and mid-sized businesses (using
MultiVantage Express). Avaya is the global leader in IP Telephony
revenues.

Avaya Communication Manager 5.0 gives IT administrators a more
cost-efficient and reliable way to implement end-to-end SIP. The
software now features embedded SIP, allowing co-residency on a single
server (initially with the Avaya S8300C Server) - eliminating the cost
and management issues associated with multiple servers. New SIP trunk
alternate routing - a key capability for redistributing voice, video and
data when network congestion arises - is also available, making
communications more reliable.

New SIP firmware for Avaya endpoints provides an integral part of the
end-to-end solution. Avaya’s advanced one-X IP Deskphones can be
SIP-enabled - leveraging open, multimedia communications for improved
productivity and mobility - and the phones can interchange between SIP
or IP environments. Avaya’s SIP-enabled phones bring presence to
directories to let users see the availability of colleagues. Mobility
features are also SIP-enabled, such as Extension-to-Cellular, which
transparently bridges a user’s cell phone with their phone extension,
and "SIP Visiting User", which lets users log into and access their
deskphone features from any phone on the network.

A new version of the Avaya Video Telephony Solution is also now
SIP-enabled, providing a more cost-effective way to deploy
enterprise-class videoconferencing. Enhancements allow users to handle
"ad hoc" video calls in the same way as voice calls, simply adding and
forwarding both voice and video, and creating video conferences for up
to six people.

Avaya recently attained SIPconnect Compliant certification from the SIP
Forum, a independent IP communications industry association that
contributes to the development of global IP communications based on SIP.

Other new advancements in the Avaya Communication Manager platform
include a new software maintenance model for its communications
applications Software Support Plus Upgrades. With the introduction of
Communication Manager 5.0, this new model is available on virtually all
of Avaya’s enterprise communication applications. It provides a
three-year subscription for all major upgrade releases and service
packs, driving lower upgrade prices and streamlined access to future
releases. Customers can save 25-35% on average in upgrade costs with
Software Support Plus Upgrades.

The updated portfolio also gains a new media gateway - the Avaya G450 -
for more flexible choices for branch offices and small campuses.

More Businesses Evolving to Intelligent Communications With Avaya SIP
Over the years, Avaya Communication Manager has helped businesses
securely and easily evolve their communications from traditional
telephony to IP telephony and now to SIP. Kratos Defense & Security
Solutions, a national provider of defense, services and public safety
and security solutions, relied on the flexibility of Avaya Communication
Manager, as they grew rapidly through new acquisitions. With SIP, the
communications systems inherited through each acquisition can be
seamlessly integrated into Kratos’ network.

Another Avaya SIP user is Xeta Technologies, a provider of voice
communications systems and data networks and an Avaya Platinum business
partner. Xeta uses the new Avaya Communication Manager 5.0. According to
Jim Middleton, senior solution architect with the company, the solution
lets businesses download configurations directly to any SIP phone on
their network, which eliminates the need to program each one
individually.