News
Microsoft Awards PSLP Certification to NextiraOne France for Lync Support and Maintenance Services
October 2012 by Marc Jacob
NextiraOne has been awarded Microsoft’s Premier Support Lync Partner (PSLP) certification, enabling it to provide support and maintenance for its customers’ Lync communications solutions.
Microsoft recently decided to entrust the first and second level support and maintenance for its Lync communications platform to its PSLP-certified system integrator partners. NextiraOne is therefore now authorised to directly organise maintenance for its own customers. For all third level issues (minor upgrades, etc.), NextiraOne can directly raise a support ticket with the relevant Lync team at Microsoft, who will then be responsible for resolving this type of issue.
This certification has been awarded to NextiraOne France for its expertise in communications solutions and more generally its collaboration, as NextiraOne is one of Microsoft’s Gold Partners for these solutions. NextiraOne France now has a dedicated Lync support team. With Microsoft PSLP Certification NextiraOne can deliver support services both in France and across all the 15 European territories where NextiraOne has a presence.
