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Matrix42 Survey Finds as BYOD Grows, Uncertainty Remains Over How to Implement

June 2012 by Matrix42

While "Bring Your Own Device" (BYOD) and similar consumer-driven IT initiatives are becoming more widely accepted, there is no real consensus yet on the best method for supporting BYOD. This is according to a survey of 600 enterprise IT professionals conducted by Matrix42.

The survey found that nearly two-thirds of respondents said there is some level of acceptance of BYOD by their IT department, and almost 80 percent of organizations have identified mobile device management solutions as a key component of their IT offerings in the next two years. However, more than 30 percent of respondents said their organization does not currently employ solutions to manage BYOD, and there is no clear solution leading the way for those that have deployed something.

Key takeaways include:

BYOD becomes the norm

 64 percent said their IT organization either supports or tolerates BYOD with 24 percent officially supporting it
 An additional seven percent said BYOD is not currently supported, but it is planned
 Only 29 percent said BYOD is prohibited

Mobile device management (MDM) solutions are needed...

 A clear majority of respondents (78 percent) said mobile device management will be extremely or very important in the next two years
 Only two percent said MDM would be unimportant

...but are not yet widely implemented

 31 percent said their organizations do not use technology that enables BYOD
 Only 15 percent said they used MDM to enable BYOD
 16 percent said they used desktop virtualization solutions
 Remaining respondents said their organizations used web apps, self-service portals, client management or IT service management to enable BYOD

IT departments lead the BYOD charge

 31 percent of respondents said IT was driving BYOD initiatives in their organization
 23 percent said it was the executive board or managing director
 21 percent said no one in their organization

Security at the top of list of BYOD challenges

 78 percent of respondents said the security of company data was either extremely or very challenging
 IT losing control - 56 percent said extremely or very challenging
 But device complexity is not seen as extremely or very challenging by 62 percent of respondents

"The influx of user-owned mobile devices in the workplace presents numerous challenges to IT, organizational security and the overall business," said Matrix42 CEO Herbert Uhl. "This complexity will only increase as the number of mobile operating systems and devices continues to rise. As the only vendor to provide management for all forms of end-user computing devices, Matrix42 has a strong track record of helping IT departments develop a mobile strategy to successfully manage the entire mobile device lifecycle, from deployment and security to management and support."

Matrix42 surveyed 590 senior executives, IT administrators and business department employees at CeBIT 2012.


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