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ManageEngine Site24x7 Unveils OpenAI Observability Integration for Enhanced Performance Monitoring

July 2023 by Marc Jacob

ManageEngine announced that it has newly added OpenAI observability as a native capability to Site24x7, its comprehensive cloud-based observability platform. The offering enables application owners to monitor the utilization of different OpenAI models seamlessly while tracking real-time performance and cost metrics — all within a unified view. This powerful capability empowers businesses to leverage the potential of emerging AI technologies, such as OpenAI’s ChatGPT, to drive innovation and achieve their strategic objectives while being cost-conscious.

As organizations increasingly embrace OpenAI’s latest generative AI model and explore the potential of ChatGPT across multiple teams, gaining a comprehensive understanding of user interactions with GPT-powered applications becomes crucial. This understanding enables the identification of valuable opportunities to optimize models and enhance user experiences. Additionally, closely monitoring API usage and token consumption becomes essential to managing costs and enhancing overall application performance.

The Site24x7 OpenAI Observability module automatically tracks and analyzes various metrics related to OpenAI usage, such as token usage, latency and errors. It is easy to integrate in applications that use OpenAI modules and leverage the platform’s built-in alerting system to take quick actions on malfunctions.


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