News
ManageEngine Desktop Central Receives Application Certification From ServiceNow
May 2017 by Marc Jacob
ManageEngine announced it has received certification of its endpoint management application, Desktop Central, with ServiceNow®. Certification by ServiceNow signifies that Desktop Central has successfully completed a set of defined tests focused on integration interoperability, security and performance. The certification also ensures that best practices are utilized in the design and implementation of Desktop Central with ServiceNow.
The Desktop Central-ServiceNow integration helps reduce resolution times and increase help desk technicians’ productivity by enabling them to perform Desktop Central’s service operation tasks from the ServiceNow interface. ServiceNow users will be able to:
• Deploy enterprise business apps to users remotely
• Troubleshoot using remote control
• Perform remote operations like shutting down, restarting and locking computers
• Audit the health status of patches, software and warranties, in addition to software compliance and usage in their network
Desktop Central is available in the ServiceNow Store.
