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Gigya Receives Highest Product Score for the Business-to-Consumer Use Case in Gartner’s IDaaS Worldwide Critical Capabilities Report

November 2016 by Marc Jacob

Gigya announced that Gartner, Inc., the leading provider of research and analysis on the global information technology industry, has given Gigya the highest product score in the Business-to-Consumer (B2C) use case, with a score of 4.12 out of 5, in the report “Critical Capabilities for Identity and Access Management as a Service, Worldwide.”1

A complimentary copy of the report, with no registration required, is available now at www. gigya.com/gartner.

The report evaluated the suitability of 18 vendors for three Identity as a Service (IDaaS) use cases: Workforce To SaaS, Traditional/Legacy Workforce, and Business-To-Consumer.

Patrick Salyer, chief executive officer of Gigya, said: “We are honored to have Gartner, one of the most influential voices in IT, give Gigya the highest product score for the B2C use case in IDaaS, which we believe validates the importance of customer identity management as a service. Digital marketers, IT teams and risk managers face new opportunities - and new challenges - in building trusted relationships that transform unknown online users into known customers. Gigya is committed to helping our clients around the world to connect with consumers across the web, mobile devices and the Internet of Things; collect relevant profile information; and convert that data into a personalized customer experience.”

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.


1 Gartner “Critical Capabilities for Identity and Access Management as a Service, Worldwide,” by Neil Wynne and Gregg Kreizman, 29 September 2016.




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