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The commissioned study, conducted by Forrester Consulting on behalf of Emerson, analyzed
data from and interviewed 12 Emerson Network Power customers, including a global bank
customer – with offices in the Middle East, Europe, Asia, Australia and the U.S. – who was
chosen as the focus for a detailed case study. The customer has three data centers which total
more than 6,000 square feet, including one data center specifically designed for disaster
recovery. The ROI analysis found that the customer captured $1.6 million in total benefits in
three years.
Among those benefits were increased system availability, improved productivity with remote
management, and reduced power consumption and energy savings:

• DCIM enabled an increase in availability by 20 hours per year, capturing more than $1.2
million in downtime-related costs alone over the three-year period.

• The customer saved more than five hours a day through centralized management of its
three data centers. Remote management allowed savings of travel-related costs
reaching almost $39,000 a year, and allowed the customer to build out a new data
center while saving time as well as workforce management expenses of nearly $95,000.

• Emerson’s DCIM solution also reduced power consumption and related energy costs by
$10,600 per year.

“The ability to verify ROI is top of mind for our customers, and the time-to-payback can be a
major factor in the decision process,” said Scott Barbour, executive vice president of Emerson
Network Power. “We know our DCIM solutions bring significant savings to customers, and now
we have a study that, in our opinion, validates these benefits. We are excited to provide
potential DCIM customers with similar ROI measurement and analysis to help them justify
expenditures.”

The Total Economic Impact™ of the Emerson DCIM Solution is the published DCIM payback
analysis.