Xceed Group Announces Partnership with innovative technology company
August 2017 by Marc Jacob
Xceed Group, an IT change consultancy, is delighted to announce its strategic partnership with First Performance Global, a financial technology company, to bring an innovative cards engagement platform to the UK, Europe and beyond.
The partnership combines First Performance Global’s breakthrough platform with Xceed Group’s IT change and transformational capabilities, enabling card issuers in the UK and Europe, Middle East and Africa (EMEA) regions to reduce fraud and operational costs, create new revenue streams and increase customer satisfaction and loyalty. The formal agreement cements the current relationship to enable the partnership to grow.
With UK and EMEA fraud losses steadily increasing for the fifth consecutive year, reaching £618 million and €1.76 billion respectively in 2016 (FICO), it is an ever-growing problem for both card issuers and users. First Performance Global’s platform provides a strategic solution enabling issuers to proactively manage fraud protection and prevention, card and travel controls and geolocation services. Customers are provided with real-time controls and self-service card management through the issuer’s mobile app, enabling them to set parameters, monitor activity and initiate actions, like turning their card on or off or establishing where their cards will work, offering security and peace of mind.
In additional to fraud reduction, the platform also addresses changes to open banking under PSD2 (revised payment service directives). In 2018, banks must comply with the revised directive, which allows customers to use third party providers to manage their finances and First Performance Global’s platform will enable banks to meet PSD2 compliance requirements in a simple, yet secure manner.