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Symantec Managed Endpoint Protection Services Deliver Enhanced Security Against Emerging Threats

June 2009 by Marc Jacob

Symantec Corp. announced Symantec Managed Endpoint Protection Services, a new set of offerings which provides management and monitoring of endpoint protection technologies to defend users against malware and other sophisticated attacks, such as rootkits, zero-day attacks, and spyware. The new managed services leverage the customers’ existing endpoint protection technologies, Symantec security experts, and the Symantec Global Intelligence Network to secure customer, employee, and corporate data, while providing expert management to help IT departments with the configuration, availability and effectiveness of their endpoint protection technologies.

Symantec Endpoint Protection Monitoring

Symantec Endpoint Protection Monitoring extends remote security monitoring and correlation to critical endpoint protection solutions. Customer data is protected from threats with an around-the-clock remote monitoring service of endpoint protection solutions. Security events affecting protected endpoints are quickly identified, analyzed, and escalated for remediation. Symantec security analysts also use Global Intelligence Network threat information, along with other security event details from network protection systems, to investigate or validate incidents and appropriately escalate criticality. This helps IT security response staff prioritize those events which demand immediate attention and allows them to contain outbreaks before they spread.

Symantec Endpoint Protection Management

Symantec Endpoint Protection Management protects data from threats by transferring management of the endpoint protection solutions to Symantec security experts operating under strict Service Level commitments. The service is delivered by security specialists who provide operational and lifecycle management for the endpoint protection infrastructure. This offloads the management burden from in-house security and infrastructure staff and ensures that endpoint protection systems are up-to-date to provide the highest level of proactive protection.

- Pricing and Availability

Symantec Managed Endpoint Protection Service is now available globally. Pricing is based on endpoint blocks and depends on the number of protected nodes and management servers.


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