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At the core of the Rackspace Elastic Engineering model are “Pods” - groups of nine architects and engineers focused on cloud engineering. Customers always work with the same Pod familiar with their team and environment and consume Rackspace Elastic Engineering services by subscribing to fractional capacity from their Pod through flexible monthly tiers. This unique delivery model provides high customer affinity and allows the Pod to serve as an extension of the customer’s team while delivering transformative, best-practices-led, engineering, and operations services.

As more customers embrace a cloud native approach, their teams are increasingly transforming toward DevOps-focused operating models. With DevOps approaches, the boundaries between infrastructure and applications, and “build” and “operate” have become increasingly blurry. At the same time, large monolithic outsourcing contracts are unable to provide flexibility for modern cloud adoption, leading to stagnation and inefficient use of cloud technologies. In response to these trends, organizations are demanding more customized engineering and operations capabilities from their partners. Recognizing these shifts, Rackspace Elastic Engineering delivers a new model for an ongoing partnership with customers that’s built on the foundation of agile and DevOps disciplines, and backed by decades of Rackspace Technology operational expertise and Fanatical ExperienceTM.