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Matrix Merged Multiple Locations of a Power Transmission Company in Oman on a Single Network and Ensured Secure Communications

June 2017 by Marc Jacob

Matrix, with a varied portfolio of Telecom and Security solutions, has built up a strong customer base in the domestic and the international market. The company holds a product line consisting of reliable IP-PBXs, intelligent GSM and VOIP Gateways, ergonomically designed User Terminals and advanced Unified Communication server. All these products are engineered to improve communication in different businesses in the Manufacturing, Retail, Hospitality, Healthcare and the Banking sector.

Matrix recently constructed a robust communication infrastructure at the Oman based Power Transmission company. The Power Transmission Company handles the responsibility of generating power as well as maintaining the power needs of Oman. In association with esteemed partner - Khimji Ramdas LLC, Matrix tailored a solution with PBXs and Gateways.

The company has two head offices in two different cities of Oman. Head office-1 is in Muscat and head office-2 is in Dhofar. Both head offices have their own power plants – head office-1 has 70 power plants while the head office-2 has seven. The company couldn’t afford any break in communication and hence, having a communication backup was their prime requirement. Further, they wanted to elevate communication experience of their employees. For this they were looking for a system with convenient dialling patterns. A single box capable of providing connectivity on different networks such as PRI, BRI, GSM, CO and IP was one of their requirements. Confidentiality of communication was a matter of concern for them, so they wanted a secured network for routing all their calls.

A brief overview of the case is as follows:

Challenges:

System Redundancy
Convenient Dialling Patterns
Access Multiple Trunks from a Single Solution
Ease of Connectivity with Field Employees
Secured Communication between Multiple Locations

Solution:

Multi-location Communication over Fibre – ETERNITY ME
VOIP-FXO-FXS Gateway Solution - SETU VFXTH0016
Multiple Trunks - 16 CO Trunks and 8 GSM
GSM CUG Trunking to Connect with the Field Employees
Built-in Advanced Network Security Protocols

Results:

Ensured 24x7 Connectivity
Robust Back-up
Enhanced Communication Convenience
Improved Productivity




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