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IceWarp Completes Testing of New Document Management Feature Set

April 2013 by Marc Jacob

IceWarp has announced today that it has completed the testing of new document management features to be included in the next version of its IceWarp Messaging Server to be announced in Q2 of the current year. The new functionalities, developed by the global messaging and collaborations solutions provider, allow organizations to use the most demanded document processing features directly from webmail, eliminating the need to adopt pricey platform with an array of rarely used features.

“IceWarp Messaging Server, our award-winning product, is evolving into a powerful document management platform,” said Chris Knott, IceWarp Director of Technology. “We took a careful look at the modern mobile workforce needs and added the most frequently used webmail-based document processing functions: customers shouldn’t be saddled with costs of features they use rarely or not at all. This approach allows our customers to cut out the redundant, time-consuming document processing steps and streamline workplace collaboration. In conjunction with other upcoming features, such as teleconferencing, screen sharing and improved VoiP functionality, this will bring our award-winning flagship solution to a qualitatively new level.”

The upcoming features offer new options for the following document management functions:

Creating new documents. New files can be started directly from webmail and saved to Files folder. Users don’t have to upload the documents manually, they can just pick one of the supported formats, name the file, add description notes, double-click to open in MS Office or Open Office, edit it there, close it and it’s uploaded back to user’s Files. Additionally, documents can be renamed directly in the list of files (without changing their extension)

Editing text/HTML documents. Plain text and rich text HTML documents can be created and edited directly from the browser, without having to open any other application on the desktop. The document is edited in a familiar compose window, just like writing an email

Editing MS Office documents. MS Office documents can be easily edited in MS Office or Open Office using the existing feature that handles download/upload of files from webmail to desktop and back, through a simple Java script. This option is now integrated with collaborative editing, revision control and change notifications

Collaborative Editing. By engaging a lock when a file is open by another user, multiple users can share the same document, make changes or contribute to its content. Revision history is kept for each document, including the date, time, and username for each iteration. Comment section for each revision presents all changes at a glance in the revision history. Notification message to the document creator helps to keep tabs on changes as they happen

Lock/Unlock Document. Documents are locked while being edited, so that users cannot overwrite each other’s changes. A padlock icon indicates a Locked/Unlocked status. Each user has the option to lock his/her own document to prevent further changes. Unlock function is always available to user with administrator permission, otherwise the user sees a message “Document locked by [email]" in the file’s Properties and can click the email address to send an email asking the user to release the lock

Document History. Revision history is kept for all changes to files. New versions of the same document ("revisions") can be uploaded together with comments, so that team members are aware of changes and can work with other versions of the document

Download / Edit / Revert to a specific revision. Users can download an older version of the document, revert the document to an older version, delete a revision or add a new revision themselves. Revision history is available in the document’s properties Revision tab

Automatic Revision Control. Revisions can be added manually by clicking New Revision in file’s Properties or automatically. A new revision is recorded whenever the file is opened in and changed. Users can then go to the file’s Properties – Revisions and add comments about individual revisions, delete the insignificant revisions and so on

Notifications about document changes. Change notifications make it possible to notify all users to whom a folder is accessible about changes (edits/revisions) of a particular document.

A rare exception in the messaging space, IceWarp’s architecture is based on universal standards, doesn’t depend on any client and supports all mobile devices currently on the market.

IceWarp Messaging Server is IceWarp’s flagship product - a highly integrated solution that includes Mail Server with dual Anti-Spam and Anti-Virus protection. The product also has add-on options such as the IceWarp GroupWare Server, Instant Messaging Server, Text Messaging Server, a unified WebClient interface, full mobile device synchronization and much more.

The company is also offering other products built on its proven core platform. One is LiveWebAssist, a multilingual business chat that allows companies to better monetize website traffic by interacting live with website visitors, from any location, through any device – desktop, laptop, smartphone or tablet. The other is eVisitCare - the doctor-patient secure email communications system.

Already recognized as a leading email solutions provider and a viable Microsoft Exchange alternative, IceWarp (formerly Merak Mail Server) is deployed in more than 20,000 organizations and supports over 50 million users worldwide. The company disrupts the messaging category by delivering all email, mobile synchronization, SMS, chat, voice and video capabilities in one integrated, extremely secure and easy-to-deploy solution. Its customers include such market leaders as Marriott International, Inc., Verizon Communications, Inc., Inmarsat, AVTOTOR, Russian Space Agency, as well as small to midsized firms.


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