EDM Group acquires Business Designs Limited
January 2008 by Marc Jacob
The EDM Group
has acquired business process technology consultancy Business Designs
Ltd. in order to establish a Business Process Management (BPM) practice
and further develop the Group’s vision to become the most comprehensive
document management solution provider in the industry. The acquisition
includes all existing Business Designs consultancy staff and a
prestigious customer list that includes British Telecom, Channel 4 and
Hallmark.
Business Designs Ltd will become the BPM practice within the EDM Group,
offering a solution for automating its customers’ manual document
handling processes, such as loan or mortgage applications. The service
will help EDM’s customers to cut costs, improve their enquiry response
times and even move the manual document handling function offshore
without compromising front-line customer service.
Spencer Wyer has been appointed as EDM Group’s Business Development
Director.