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Digital workspace growth is being hampered by a lack of clear strategy, says new research from SoftwareONE

February 2019 by SoftwareONE

Benefits of digital technology are well-known, but a distinct lack of cohesion
around how to effectively adopt it remains

A new research report produced by SoftwareONE, a global leader in software and cloud portfolio management, has revealed that the majority of organisations (58 per cent) do not have a clearly defined strategy in place when it comes to adopting and
integrating digital workspace technology. This indicates how, in many organisations,
implementing and making use of such technology is still being carried out in
something of a haphazard manner, meaning that they will struggle to truly maximise
its potential unless they take steps to overhaul their strategic approach.

The findings of the research are summarised in SoftwareONE’s Building a Lean,
Mean, Digital Machine report, which has been released today. The report also found
that, despite the fact that almost all organisations (99 per cent) employ some form
of digital workspace technology, respondents have encountered a host of challenges
when it comes to using them. These include higher security risks (cited by 47 per
cent) and a lack of employee knowledge in how best to use the solutions (45 per
cent).

For Zak Virdi, UK Managing Director at SoftwareONE, these figures should serve as a
wake-up call to businesses who want to make the most of digital workspace
technologies, but have not given enough thought to how to implement them in a way
that maximises productivity while minimising any potential issues.

This need for more clearly defined strategies is supported by the fact that
digitalisation is being pushed not just by senior management, but by rank-and-file
employees too. Almost two-thirds of respondents (63 per cent) believe that digital
evolution is being promoted by the most senior personnel, while 30 per cent said
that it is being driven by regular employees. With so many different needs to meet,
a well-functioning digital workspace can only be created if there is a structured
plan put in place by senior management.


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